Custom Visual Requests 💛

Cancellation Policy

Thank you for your interest in services through The James Project: Autism Tools & Learning. This space is created to support autism parents through real-life experience, with a focus on connection, understanding, and practical tools. 💛 Scheduling All sessions and services must be requested or booked in advance. Availability may be limited to ensure each family receives thoughtful and focused support. 💛 Payment For paid services, full payment is required at the time of booking or before work begins. Pricing will be clearly communicated prior to confirming any service. 💛 Cancellations & Rescheduling If you need to cancel or reschedule a session, please do so at least 24 hours in advance. Missed sessions or late cancellations may not be eligible for rescheduling or refund. 💛 Custom Requests For custom visuals or personalized tools, details will be discussed after your request is submitted. Creation timelines may vary, and completion is based on availability. 💛 Response Time Responses to inquiries, requests, and submissions may take 24–72 hours, depending on volume and availability. 💛 Nature of Services All services provided through The James Project are based on personal lived experience and are intended for support and educational purposes only. They are not medical, diagnostic, or therapeutic services. 💛 Respect & Boundaries This space is built on mutual respect and understanding. The James Project reserves the right to decline, cancel, or end any service or session if boundaries are not respected. 💛 Results & Expectations Every child and situation is unique. While tools and guidance are shared with the intent to support, outcomes may vary and are not guaranteed. 💛 Final Note The James Project was created to support parents in real-life moments. You’re not alone in this 💛

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